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Help Center · Account & billing

Your profile & security

3 min read

Your name, your email, your password and two-factor authentication all live in Settings, under Account.

Your name and email

  1. Open Settings. Click your name at the top of the menu, or choose Profile.
  2. Change Name or Email. Your name is shown to your team and on your notes. You sign in with your email.
  3. If you change your email, type your current password in the box that appears.
  4. Press Save changes.

Typed changes save only when you press Save changes.

Change your password

  1. In Settings, choose Security.
  2. Under Change password, type your Current password.
  3. Type a New password, then type it again in Confirm new password.
  4. Press Update password.

A new password needs at least 8 characters. You stay signed in on this device.

Two-factor authentication

With two-factor authentication on, signing in also needs a code from an authenticator app on your phone.

To turn it on, follow these steps.

  1. In Settings, choose Security.
  2. Under Two-factor authentication, press Set up authenticator app.
  3. In your authenticator app, add an account and scan the QR code. You can type the Manual setup key instead.
  4. Type the 6-digit code from the app and press Verify code.
  5. Press Generate recovery codes. Save them with Copy codes or Download codes.
  6. Tick I have saved these recovery codes, then press Enable two-factor authentication.

The row then reads Enabled. Each code from the app works once. If the app still shows a code you just used, wait for the next one.

Recovery codes are shown only once. Keep them somewhere safe, away from your phone.

Signing in with two-factor

After your password, Two-step verification asks for the 6-digit code from your app. Type it and press Verify.

Lost your phone? Press Use a recovery code and type one of your saved codes.

Turning it off

Press Disable 2FA and type a current code from your app. Then press Disable two-factor authentication. Your authenticator and your recovery codes stop working at once.

Forgot your password

  1. On the sign-in page, type your email and press Continue.
  2. Press Forgot password?
  3. Check that your email is right, then press Send reset link.
  4. Open the email and its link. The Check your email screen looks the same whether or not the address has an account. That keeps accounts private.
  5. On Choose a new password, type the new password twice and press Reset password.
  6. Press Continue to login and sign in.

No email yet? Press Send again. If the link says it's invalid or expired, press Request a new link.

Delete your account

In Security, Delete account… asks you to contact support. Rebrief's support team deletes the account, so nothing is removed by mistake.

Good habits

  • Sign in with your own login. Don't share it, even with your team.
  • On a computer other people use, press Log out at the foot of the rail when you're done. On a phone, it's under More.
  • Turn on two-factor authentication.
  • If you think someone else used your account, change your password right away.
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